Delivering updates: Separate beta channel or staged rollouts?
Let's say I have a program with an automatic-updating feature. When I'm shipping a new update, I can do either of the following (or both): Provide a beta channel for advanced users to test the latest...
View ArticleIndicating the stages of loading in an app rather than just the word...
If a process takes a long time to execute in a tablet app and the ui is blocked during this load time, is there any benefit to informing the user what is actually being performed, e.g the stage that...
View ArticleOne-step versus two-step user feedback experiences
I am working on a user feedback mechanism, and have seen conflicting content out there on the best way to remove user-friction from submitting useful feedback. There is the simple and streamlined...
View ArticleShould there be a preview screen after uploading excel?
If user is uploading an excel which is containing 100s of records, and each record may have 35-45 attributes we would like to show them a preview of data which they are uploading before they actually...
View ArticleHow to deal with rejection page (loan application)
I am working for a loan provider and am preparing a rejection page, when we are not able to provide loan to our customers due to their bad credit score. This is very delicate situation and i was...
View ArticleFeedback about stepper design
Quick disclaimer: I'm not a trained or an experienced UX developer and am still quite new to a lot of the concepts. However on the current web project, I am working pretty much designated on UX and UI...
View ArticleHelpfulnes of reviews: Why does Amazon or Steam not show the number of...
From my own experience I found the ratio between helpful and unhelpful reviews to be hugely important to assess how much I could trust / consider a review. I noticed that Amazon and also the Steam...
View ArticleHow to convey that the feature has complicated connectivity requirements in a...
I have a complicated iBeacon based mobile app. To get to the end of the “happy path” -app functional, the following has to be true: Internet reachable Bluetooth enabled Bluetooth permission granted...
View ArticleChat waiting time feedback
We have a Live Chat services but the problem is we don't have enough number of agents to answer all the inquiries of all customers. So customers really need to wait especially during peak hours. Our...
View ArticleHow to introduce users to a new buying process?
We created a B2B marketplace to let merchants and retailers trade their goods in a particular market. The buying process is similar to eBay: you can bid to an offer or instead buy specific amounts for...
View ArticleWhat is the best practise for a Search button state - should we always keep...
I have seen that in some sites they always keep " Search Button" in active / enabled state even if input fields are empty.Is it a correct way or should we make it enable only when user selects / enter...
View ArticleHow to let user know that an automatic process in a mobile app can still be...
I'm working on a mobile app with Bluetooth Low Energy, that can trigger some hardware by either holding the phone near it (primary action) or trigger the hardware manually by looking for nearby devices...
View ArticleHow do I best make a tally of items on a mobile phone
I'm designing a wireframe for a mobile app for logging materials.One of the features needs to be able to log the makeup of a material.fx in the case of a technical fabric the composition can look...
View ArticleNotifications Drawer
We are working on a desktop app with lots of events/alerts/notifications.Because of that, we created a 'notification drawer', similar to the this one:My question is: do you expect the snackbars and...
View ArticleShould I hide action buttons or let the user press them and then show a message
I have this user interface where the user can batch edit/add/delete Test Types and their weights related to a subject/schooclass combination.Each test type belongs to a test.There are actions on...
View ArticleSuccess/Failure messages on top or bottom of the screen?
When users upload a new profile picture for example, where should I put the "Picutre successfully updated" message? TikTok does it on top, while Telegram does it on the bottom of the screen. So what's...
View ArticleShow short background processes outcome on UI?
I have a workflow where when opening the workflow, a background user authentication is done to know if user has proper rights to execute the workflow. Now the check is usually very quick (<2...
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